An engaged employee is a person who is fully involved in, and enthusiastic about, his or her work.
The truly engaged employees are
attracted to, and inspired by, their work (“I want to do this”),
committed (“I
am dedicated to the success of what I am doing”),
and fascinated
(“I love what I am doing”).
Engaged
employees care about the future of the
company and are willing to invest the discretionary effort – exceeding duty’s
call – to see that the organization succeeds.
Engaged
employees are emotionally connected to
the organization and cognitively vigilant.
Does EMPLOYEE
ENGAGEMENT
ReALY SERIOUS?
The Gallup
Management Journal publishes a semi-annual Employment Engagement
Index.
The most recent U.S.
results indicate that:
o
1-Only 29 percent of employees are actively engaged in their jobs.
o
These
employees work with passion and feel a profound connection to their company.
People that are actively engaged help move the organization forward.
o
2-Fifty-four percent of employees are not engaged.
o
These employees have essentially “checked out,”
sleepwalking through their workday and putting time – but not passion – into their
work. These people embody what Jack Welch said several years ago. To paraphrase
him: “Never mistake activity for accomplishment.”
o
3-Seventeen percent of employees are actively disengaged.
o
These employees are busy acting out their
unhappiness, undermining what theirengaged co-workers are trying to accomplish.
o
The survey also
indicated that on a country-by-country basis, the percentages of highly
engaged, moderately engaged, and actively disengaged employees varied
considerably.
Mexico and
Brazil have the highest percentages of engaged employees, while Japan and Italy
have the largest percentages of disengaged employees.
