Thursday, July 21, 2011

2) Clear Ownership and Leadership

  • Who is responsible and approves changes?
  • Who is responsible as leader of the change process?
  • How will stakeholders be involved?
  • Clear difference  between responsibility and support.
  • Identifying and involving “ change champions “

RACI

  • Responsible : who is responsible? What are they responsible for?
  • Accountable: Who is accountable? Do people understand this?
  • Consulted: Who will be consulted ( before decisions are made )
  • Informed: Who will be informed ( after decisions are made )

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