Thursday, July 21, 2011

Three Phases of Change: How people experience change

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Current State :
  • Employees (including management and executives!) generally prefer the current state, because that is where they live.
“better the devil you know is better than the devil you don’t”
Future State :
  • The future state is unknown to the employee; will it be better, or worse?
  • This is where Project teams “live”
Transition State :
  • The transition state creates stress and anxiety