Three Phases of Change: How people experience change

      
               


Current State :

• Employees (including management and executives!) generally prefer the current state, because that is where they live.

“better the devil you know is better than the devil you don’t”
Future State :

• The future state is unknown to the employee; will it be better, or worse?
• This is where Project teams “live”

Transition State :

• The transition state creates stress and anxiety