Thursday, July 21, 2011

Unfreezing

  • Tell employees about a change as soon as you learn about it.
  • Make sure employees understand what the change is and how it is likely to affect them.
  • Be positive about the change
  • Describe how the organization will help employees cope
  • Allow employees to express concerns and ask questions.
  • Answer as many question as you can and get the answer to rest A.S.A.P
  • Keep alert to your company’s status in the marketplace and let your employees know about it.
  • Listen to the expressions of employees sadness or anger without argument.

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