Monday, July 25, 2011

Conflict Management

Is the process of of reducing, resolving, or suppressing conflict.

Conflict Management Styles

Thomas Kilman Conflict Model Instrument :

In this Model Thomas study the inter-relation between assertive and Cooperative behaviors as follow:

  1. Avoidance.
  2. Accommodation.
  3. Competing.
  4. Compromise.
  5. Collaboration.

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