In every organization interaction between persons and group may raise some sort of indifference or conflict so, we need to know What is Conflict?

What is Conflict?

Conflict is :

• What happens when there’s a gap between the goals of one person and those of others.
• This gap affect the relation between them.

How conflict can differ from just indifference ?

Questions that used t o differentiate conflict from indifference:

• Are the parties approaching the conflict from a hostile point ?
• Is the outcome likely to be negative one for the organization ?
• Do the potential losses of the parties exceed any potential gain?

If answer by Yes indicate conflict here.

Why conflict management is importance ?

• Conflict management skills predict managerial success.
• Managers spend about 21% of their time dealing with conflict.

What are the perspective of conflict?

There are two perspectives:

• Inter actionist view:

Conflict is valuable to organization.

When two people in business always agree, one of them unnecessary.

• Minimization view:

Conflict reduces harmony and should avoided.